PARENTS' COACH NETWORK

Parents' Coach Network

Terms & Conditions

Last Updated: December 11, 2025
Welcome to Parents Coach Network (“we”, “our”, “us”).
By accessing our website or using our services, you agree to the Terms & Conditions below.

If you do not agree, please discontinue use of the site.


1. About Us

Parents Coach Network provides:

  • Maternal mental health support

  • Perinatal and postpartum education

  • CCCE (Certified Childbirth Educator) training

  • Women’s wellness and emotional health education

  • Online classes, workshops, and resources

All services are educational and supportive and not a substitute for medical or psychiatric care.


2. Not Medical or Emergency Services

Our services:

  • Do not diagnose, treat, or replace medical, psychological, psychiatric, or emergency care.

  • Are not meant for crisis situations.

  • Should not be used instead of advice from a qualified healthcare provider.

If you are experiencing a medical, psychological, or safety emergency, call 911 or your local emergency service immediately.


3. Eligibility

By using this website or registering for a service, you confirm that:

  • You are 18 years or older, OR have consent from a parent/guardian.

  • You will provide accurate information during registration.

  • You will use the website for lawful purposes only.


4. Registration for Classes & Training

When registering for classes (including CCCE training), you agree to:

  • Provide accurate, complete information

  • Pay the required fees at checkout

  • Receive email confirmations, updates, and related communications

Registrations are processed through JotForm and Stripe.


5. Payments & Refund Policy

5.1 Payment Processing

We use:

  • Stripe to process payments

  • JotForm to collect registration details

We do not store or access your credit card information.

5.2 Refunds

Because our classes and services require advance planning and limited enrollment:

  • Refunds are not automatically granted, but may be considered case-by-case

  • Administrative or processing fees may apply

  • Stripe fees (typically around 2.9% + transaction fee) are non-refundable from Stripe

  • Refund requests must be submitted to: info@parentscoachnetwork.com

For CCCE training or certification courses, refunds are generally not available after materials or access have been sent.


6. Use of Our Website

You agree not to:

  • Copy or distribute website content without permission

  • Use the website in illegal or harmful ways

  • Attempt to gain unauthorized access to servers, databases, or systems

  • Upload malware, spam, or harmful code

We may suspend access if misuse is detected.


7. Intellectual Property

All website content—including:

  • Text

  • Images

  • Course materials

  • Videos

  • Logos

  • Branding

  • Digital downloads

—is the property of Parents Coach Network and protected by copyright.

You may not copy, reproduce, or distribute any content without written permission.


8. Third-Party Services

We use reputable third-party providers:

  • JotForm (registration forms)

  • Stripe (payment processing)

  • Email providers

  • Hosting providers (e.g., Hostinger)

Their own privacy and terms apply when you use their features.

We are not responsible for outages, errors, or policies of third-party platforms.


9. Testimonials

Testimonials on this site represent the real experiences of clients or students.
Results vary, and individual outcomes are not guaranteed.


10. Limitation of Liability

To the fullest extent allowed by Canadian law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not liable for losses related to use of our site or services

  • We do not guarantee outcomes, emotional results, or certification results

Your use of the website is at your own discretion and risk.


11. Changes to Terms

We may update these Terms occasionally.
Updates will be posted on this page with a new “Last Updated” date.

Continued use of the website means you accept the updated terms.


12. Contact Us

For questions or concerns about these Terms, contact:

📧 info@parentscoachnetwork.com
📍 Parents Coach Network, Canada