Privacy Policy for Parents Coach Network

Last Updated: December 11, 2025

Parents Coach Network (“we”, “our”, “us”) operates the website parentscoachnetwork.com and provides maternal mental health support, women’s wellness education, CCCE childbirth educator training, and related services (the “Services”).
We are committed to protecting your personal information and complying with Canadian privacy laws (PIPEDA).

By using our website or submitting information through our forms, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you:

• Submit a contact form

• Register for classes or training

• Make a payment

• Request support or information

You may provide:

• Name

• Email address

• Phone number

• Province/City

• Questions or comments

• Registration details for classes or services

We do not store any credit card information.

1.2 Registration and Payment Information

We use:

• JotForm to collect class and training registration details

• Stripe to securely process payments inside JotForm

Your payment details are sent directly to Stripe through encrypted channels.
We never receive or store your credit card number.

1.3 Automatic Data Collection

When you visit the website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on site

• Cookies (see Section 6)

This helps improve website performance and usability.

2. How We Use Your Information

We may use your information to:

• Respond to your questions

• Register you for classes or programs

• Send confirmations or updates

• Process payments via Stripe

• Improve website content and user experience

• Maintain security and prevent fraud

• Meet legal or regulatory requirements

We do not sell or rent your personal information.

3. Payment Processing Through JotForm + Stripe

Payments for classes or services are handled by JotForm and Stripe.

With this setup:

• Payments are entered into JotForm

• JotForm securely passes encrypted payment data to Stripe

• Stripe completes the transaction

• Stripe sends a confirmation to us

We do not store or access your full payment details.

Stripe’s own privacy policy applies to any payment you make.

4. How Your Information Is Stored

Your form submissions may be stored on:

• JotForm servers (registration data)

• Email servers (contact form submissions)

• Stripe (payment confirmations)

All services we use are PIPEDA- or GDPR-compliant.

5. Sharing of Personal Information

We only share your information with third-party services necessary to operate our business:

• JotForm – form and registration data

• Stripe – payment processing

• Email provider – to respond to inquiries

We do not share personal information with advertisers or unrelated organizations.

6. Cookies

We may use cookies for:

• Analytics

• Site performance

• Keeping the website functional

You may disable cookies through your browser settings, but some features may not work properly.

7. How We Protect Your Data

We take reasonable technical and administrative steps to protect your information:

• SSL encryption

• Secure third-party processors (Stripe, JotForm)

• Limited access to registration data

• Regular updates and security monitoring

No online system is fully secure, but we follow industry standards.

8. Your Rights (PIPEDA)

You have the right to:

• Request access to your personal information

• Request corrections or updates

• Withdraw consent

• Ask for deletion of your information (unless required for legal reasons)

To submit a privacy request, contact us at:

📧 info@parentscoachnetwork.com

9. Children’s Privacy

Our content and services are intended for adults.
We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may occasionally update this Privacy Policy.
Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

For questions or privacy requests, contact:

📧 info@parentscoachnetwork.com
📍 Parents Coach Network, Canada